And another update.

So, after spending a couple hours on the phone with one good Tier 1 tech who got cut off, one dumbass Tier 1 tech who didn't realize the iMac software restore disks had the OS on them and was trying to get me to buy another copy of Panther, one good Tier 2 tech who I ended the call with five seconds before the Archive and Install failed, and another good Tier 2 tech who talked me through an Erase and Install, the iMac is working again. With all the software updates, natch.

...but I had to wipe the hard drive to do it.

Guess what I get to spend my weekend doing?

A lot of stuff was backed up, thank God, although I may lose some pictures (NOT the Ireland and Italy photos, yay) but I still have to reload EVERYTHING. bktheirregular was nice enough to listen to me bitch over AIM and found Senuti for me so I could at least restore the songs that were on my iPod at the time. Probably a good thing I had no major plans this weekend.

All in all, though, if you compare this to my Dell experiences, as far as tech support goes and computer crashes go, this actually wasn't so bad. (Seriously, out of the eight techs I spoke to - three of whom were the three guys who tried to fix it at the store - I got one doofus who didn't listen to me. Better than the Dell ratio.)

Oh, well. I had been meaning to clean up my hard drive anyway.

Anyone else here know how to whip Greasemonkey into shape? Its prefs are telling me my scripts are installed and enabled, but they're not working and the right-click menu says "No scripts installed." Bzuh? Oh, never mind, it's behaving now.